| * Close price adjusted for dividends and splits. 
 
 
Resume:
 
 Elia Beatriz Reyes
 
 
Summary
Address:
6190 W 19 Ave apt 101, Hialeah, Florida 33012 
Telephone:
305.237.8755 
Email:
Ereyes@mdc.edu Instructional
Assistant II and E.A.P. (English for Academic Purposes program) Senior Adviser
and Registration Coordinator with 17 years experience.  Specialty areas include:
 
 
 
Skills:
Proficient in Spanish language (all areas), natural bilingual language
abilities and cultural awareness. Experience with Astra for faculty
payroll/point assignment system and Odyssey for staff and administrators'
payroll. Over 15 years of responsible professional experience at Miami Dade
College. Excellent interpersonal skills. Extensive experience with E.S.L.
(E.A.P.) student cases, conflict resolution 
and registration coordination, organizational skills to do classes and
faculty scheduling and their assignment, R.P.A. processing, faculty absence and
substitution coordination/report. Thorough understanding. Experience with
hiring committees, Hearing, grade appeal and Petition committee, and Green
committee. 
 
Computer
Skills: Experience with Astra for faculty payroll and Odyssey for staff and
administrators' payroll. Proficient in MS WORD, EXCELL, ACCESS and Power Point.
Extensive experience with LINUX/ODYSSEY student registration system.   
 
Scholarships
and Awards: Garcia-Fuste scholarship year 1995 recipient, member of Phi Beta
Kappa 1994-1995, Miami Dade Excellence Award recipient year 2000 
 
Studies:
A.A. degree in Religion from Miami Dade College, A.A. degree in Theology from
"Voice to the Nations Institute, A.S. degree in Thermo energetic from
Polytechnic Institute in Havana, Cuba. Bachelor of Applied Science in
Supervision and Management with expected graduation date of July 2013. 
 
 
 
 
 
 
 
 
 
 
 
 *Miami
Dade College/
Instructional Assistant II                                1994 – Present
 
 
   E.A.P. registration
Coordinator 
 
Description:
Have managed all functioning of E.S.L./E.A.P department (except evaluating and
supervising full time faculty) for periods with and without a Chair person  
o  
Proficient
in Spanish language (all areas), natural bilingual language abilities and
cultural awareness 
o  
Experience with Astra for faculty
payroll/point assignment system and Odyssey for staff and administrators'
payroll  
o  
Over 15 years of responsible professional
experience at Miami Dade College  
o  
Excellent interpersonal skills  
o  
Extensive experience with E.S.L. (E.A.P.)
student cases, conflict/complaint and concerns resolution  and registration coordination  
o  
Organizational skills to do classes and
faculty scheduling and their assignment 
o  
R.P.A. processing. 
o  
Faculty absence and substitution
coordination/report. 
o  
Thorough understanding of E.A.P. Department
and its functions 
o  
Experience with hiring, Hearing-grade
appeal and Petition, S.O.A.P. appeal and Green committees 
o  
Provided support to Department Chairperson;
worked closely with faculty  
o  
Managed all facets of part time faculty,
part time staff and student assistants 
o  
Assigned and maintained course schedule for
full time and part time faculty in department  
o  
Assisted and coordinated Holistic grading
sessions for faculty  
o Monitored course enrollment, canceled
and  combined courses when necessary   
o  
Helped facilitate orientations for part
time faculty and new students  
o  
Developed and maintained biographical
information database of faculty on department share drive    
o  
Supervised part time  office staff and student employees 
o  
Resolved student complaint/concerns and
conflicts   
o  
Provided advisement to students 
o  
Entered faculty assignments in ASTRA system 
o  
Entered and managed payroll system for
faculty and staff 
o  
Identified departmental needs 
o  
Coordinate recruitment activities for
E.S.L./E.A.P. department 
o  
Wonderful team player and submissive to
authority in charge  
o  
According to Gallup's Strength Finder
possess strength on empathy, relator, arranger and belief 
 
 
 
 
 
 
 
 
 
 
 National
Supermarket/cashier                                                  1991-1992
 
 
Cashier 
 
o  Answer customers' questions, and provide
     information on procedures or policies.  
o  Bag, box, wrap, or gift-wrap merchandise, and
     prepare packages for shipment. 
o Compute and record totals of transactions.  
o  Count money in cash drawers at the beginning
     of shifts to ensure that amounts are correct and that there is adequate
     change.  
o  Establish or identify prices of goods,
     services or admission, and tabulate bills using calculators, cash
     registers, or optical price scanners.  
o Greet customers entering establishments. 
o  Issue receipts, refunds, credits, or change
     due to customers.  
o  Issue trading stamps, and redeem food stamps
     and coupons.  
o  Maintain clean and orderly checkout areas.  
o  Monitor checkout stations to ensure that they
     have adequate cash available and that they are staffed appropriately.  
o  Offer customers carry-out service at the
     completion of transactions.  
o  Process merchandise returns and exchanges.  
o  Receive payment by cash, check, credit cards,
     vouchers, or automatic debits.  
o  Request information or assistance using paging
     systems.  
o  Resolve customer complaints.  
o Sort, count, and wrap currency and coins. 
oWeigh items sold by weight in order to
     determine prices. 
oAccept reservations or requests for take-out
     orders.  
oCalculate total payments received during a
     time period, and reconcile this with total sales.  
oCash checks for customers.  
oCompile and maintain non-monetary reports and
     records.  
oKeep periodic balance sheets of amounts and
     numbers of transactions.  
oPost charges against guests' or patients'
     accounts.  
oSell tickets and other items to customers.  
oStock shelves, and mark prices on shelves and
     items. 
oPay company bills by cash, vouchers, or
     checks. 
 
 
 
 
 
 
 
 
 
 Power Plant Thermo energetic Technician,
Cuba                                          1988-1989
 
 
Power Plant Boiler
Technician 
 
 
o  
Maintenance, such as cleaning boiler
equipment
 
o  
Running
hourly reports of overall functioning of plant energy production and machine
indicators  
o  
Record boiler equipment operational
data and identify safety hazards such as corroded boiler parts 
 
 
 
 
 
 
Education 
Polytecnic Institute Hermanos Gómez, Cuba                                                   1983-1987 
Graduated (Power Plant Thermo energetic Technician)  
 
Miami Dade College, Miami, U.S.                                                                            2007 
Graduated (A.A. in Religion)                                                                                                       
 
Voice to the Nations Theological Institute,
Miami, U.S.                                       2009 
Graduated (A.A. in Theology and Ministerial
Studies/Pastoral Ordination)               
 
Miami Dade College, Miami, U.S.                                                                           2013 
Expected Graduation ( B.A.S. in
Supervision and Management)                                 
 
*References
Furnished Upon Request | 
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